FAQ


 

About UltraDVD Player
FAQ of purchase
Technical support

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

About UltraDVD Player
What is UltraDVD?
What are the system requirement?
What kind of medis files UltraDVD can play?

FAQ of purchase
How can I purchase UltraDVD?
Is your online order form secure?
Do I have to pay for the upgrades?
Is tech support free?
How much is it?
What happens after I send in the order?
I have not received any confirming information after the order, what could I do?
I have not received the registration code after the order, what could I do?
I lost my registration code, what could I do?
I have more questions, who should I write to?

Technical support
Why couldn't I control the brightness when I playing the VideoCD or MPEG-1 video files?
When I try to play a DVD files, I get an error "access violation at adress 00000000"?
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About UltraDVD Player
Q: What is UltraDVD?

A: UltraDVD is a powerful and very easy to use DVD player software. It can play DVD, VCD or MPEG movies and almost all video or audio multimedia files. And it is also a MPEG/AVI/VCD/VIDEO/AUDIO/MPG player software.

Q: What are the system requirement?
A: To run UltraDVD, the system requirements are:
Minimum: Pentium II 350 PC or higher, 32MB RAM or more, DVD Driver
Recommend: PentiumIII 450 PC or higher, 64MB RAM or more, DVD Driver
The operating system should be Windows 95, 98, 98SE, Me, NT4, 2000 or XP. DirectX 6.0 or higher is required. (DirectX 8.0 or higher is recommended).

Q: What kind of medis files UltraDVD can play?
DVD-Video object files (*.VOB)
MIDI Audio files (*.MID; *.RMI)
MPEG-1/2 files (*.MPG; *.MPEG)
MPEG-1 Audio Layer-2 files (*.MP2)
MPEG-1 Audio Layer-3 files (*.MP3)
MPEG-1 Video files (*.M1V)
MPEG-2 Video files (*.M2V)
Microsoft Waveform audio files (*.WAV)
Windows Media files (*.ASF; *.WM; *.WMA; *.WMV)
Video for Windows files (*.AVI)
Video CD files (*.DAT)

How to buy?
Q: How can I purchase UltraDVD?
A: Visit http://www.ultra-dvd-player.com

Q: Is your online order form secure?
A: Yes, it is 100% secure.

Q: Do I have to pay for the upgrades?
A: No! All upgrades are free to registered users.

Q: Is tech support free?
A: Yes! It's free for registered users.

Q: How much is it?
A: UltraDVD costs only $29.95 for registration.

Q: What happens after I send in the order?
A: You will receive an email confirming your order shortly after sending the online order form. Then, within 48 hours, you will receive a second email with your registration code.

Q: I have not received any confirming information after the order, what could I do?
A: See below.

Q: I have not received the registration code after the order, what could I do?
A: See below.

Q: I lost my registration code, what could I do?
A: Because the registration email may be lost, if you do not get your code in 24 hours or if you've lost it (Hey, it happens! :) please click here to get your code back. (It's easy!)

Q: I have more questions, who should I write to?
A: Please send your additional questions to: support@ultra-dvd-player.com

Technical support
Q: Why couldn't I control the brightness when I playing the VideoCD or MPEG-1 video files?
A: You should install DirectX 8.0, you can download it from Microsoft free. http://www.microsoft.com/directx

Q: When I try to play a DVD files, I get an error "access violation at adress 00000000"?
A: That means you used a crack to patch UltraDVD. DON'T DO IT! The crack will destroy UltraDVD.exe and make it unstable, and IT'S ILLEGAL! UltraDVD costs only USD $29.95 for registration!

 


 

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